Privacy Policy
1. Introduction and Commitment
At EvolveXNext, we understand that trust forms the foundation of every financial relationship. Your privacy isn't just a legal requirement for us – it's a core principle that guides how we handle every piece of information you share with us.
This privacy policy explains our practices regarding the collection, use, and protection of your personal data when you interact with our budget communication services. We operate from Thailand but serve clients who value transparent financial guidance and clear communication about their financial goals.
By using our services at evolvexnext.com, you're trusting us with your information. We take that responsibility seriously and want you to understand exactly how we protect and use your data.
Thailand Data Protection Compliance
As a company operating in Thailand, we comply with the Personal Data Protection Act (PDPA) of 2019 and related regulations. We also align our practices with international standards to ensure comprehensive protection for all our clients, regardless of their location.
Our Thai business registration details: เลขที่ 236/7 ม.3 ต Srisoonthorn Rd, Thalang District, Phuket 83110, Thailand. We maintain local data processing standards while serving an international client base.
2. Information We Collect
The type of information we gather depends on how you interact with our services. We're transparent about what we collect and why we need it for providing effective budget communication services.
Contact Information
- Full name and preferred name
- Email addresses (personal and business)
- Phone numbers
- Mailing addresses
- Company or organization details
Financial Context Data
- Budget ranges and financial goals
- Industry and business type
- Project timelines and priorities
- Communication preferences
- Previous financial challenges
Technical Information
- IP addresses and location data
- Browser type and version
- Device information
- Website usage patterns
- Session duration and pages viewed
Communication Records
- Email correspondence
- Phone call summaries
- Meeting notes and recordings
- Document exchanges
- Service feedback and reviews
3. How We Use Your Information
We use your information primarily to provide you with personalized budget communication services and to improve our offerings. Here's specifically what we do with different types of data:
Service Delivery
Your contact and financial context information helps us understand your specific needs and communicate effectively about budget solutions. We analyze your goals to provide relevant recommendations and maintain ongoing communication that supports your financial objectives.
Communication and Support
We use your contact details to respond to inquiries, schedule consultations, and provide updates about our services. Our communication records help us maintain consistency across interactions and ensure we're addressing your specific concerns effectively.
Service Improvement
Technical information and usage patterns help us understand how clients interact with our website and services. This data guides improvements to our platform and helps us identify common challenges that we can address through better resources or tools.
4. Information Sharing and Third Parties
We don't sell your personal information to anyone. Period. However, we do work with certain trusted partners to deliver our services effectively, and we want you to understand these relationships.
Service Providers
We work with technology providers for email systems, website hosting, and communication tools. These partners have access only to the information necessary to perform their specific functions and are contractually bound to protect your data.
Professional Collaborations
Sometimes we collaborate with other financial professionals or consultants to provide comprehensive solutions. When this happens, we share only the information necessary for the collaboration and always with your explicit consent.
Legal Requirements
We may disclose information if required by law, legal process, or government request. In such cases, we'll notify you unless prohibited by law, and we'll limit disclosure to only what's legally required.
5. Your Rights and Control
You have significant control over your personal information. Understanding these rights helps you make informed decisions about your data and our services.
Access Your Data
You can request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days of your request.
Correct Information
If any of your personal information is inaccurate or incomplete, you can request corrections. We'll update our records promptly and notify any third parties who received the incorrect information.
Delete Your Data
You can request deletion of your personal information, subject to certain legal and business requirements. We'll explain any limitations and process deletions within 30 days where possible.
Limit Processing
You can request that we limit how we use your information, particularly for marketing purposes or data analysis. We'll respect these preferences while maintaining essential service capabilities.
How to Exercise Your Rights
To exercise any of these rights, contact us at help@evolvexnext.com with your specific request. We'll verify your identity and respond within 30 days. There's no charge for most requests, though we may charge for excessive or repetitive requests.
6. Data Security and Protection
We implement multiple layers of security to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security measures evolve constantly to address new threats and maintain robust protection.
Encryption
All data transmission uses SSL/TLS encryption, and sensitive data is encrypted when stored on our servers.
Access Controls
Staff access to personal information is limited to those who need it for their job functions and is regularly audited.
Regular Updates
Our systems receive regular security updates and patches to address vulnerabilities promptly.
Monitoring
We continuously monitor our systems for suspicious activity and have incident response procedures in place.
While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords and contact us immediately if you suspect any unauthorized access to your account or information.
7. Data Retention and Deletion
We keep your information only as long as necessary to provide services and meet legal requirements. Our retention periods vary based on the type of information and how it's used.
| Information Type | Retention Period | Reason |
|---|---|---|
| Contact Information | 3 years after last contact | Ongoing service provision and legal requirements |
| Financial Context Data | 5 years after project completion | Professional standards and potential follow-up services |
| Communication Records | 7 years from creation | Legal protection and service quality assurance |
| Technical/Website Data | 2 years maximum | Analytics and system improvement purposes |
| Marketing Preferences | Until you opt out or request deletion | Respecting communication preferences |
When retention periods expire, we securely delete or anonymize the information. In some cases, we may retain information longer if required by law or for legitimate business purposes, such as resolving disputes or enforcing agreements.
8. International Data Transfers
While we're based in Thailand, we may transfer your information to other countries for processing or storage, particularly when using international service providers for email, hosting, or communication tools.
When we transfer data internationally, we ensure adequate protection through various mechanisms including standard contractual clauses, adequacy decisions, or other legally recognized transfer tools. We're particularly careful when transferring data to countries without comprehensive data protection laws.
You have the right to know about international transfers affecting your data and can request information about the safeguards we use to protect your information during these transfers.
9. Cookies and Website Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors use our site. We use both essential cookies that are necessary for website functionality and optional cookies for analytics and improvement purposes.
Essential cookies enable basic website features like maintaining your session and remembering your preferences. Analytics cookies help us understand which pages are most useful and where visitors encounter difficulties.
You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality, but won't prevent you from accessing our main services or contacting us.
10. Changes to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or prominently on our website.
Minor updates, such as clarifications or contact information changes, may be made without individual notification, but we'll always update the "Effective Date" at the top of this policy.
We encourage you to review this policy periodically, especially before sharing new information with us or when you notice the effective date has changed.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your information, we're here to help. Our goal is to be transparent and responsive to your privacy concerns.
Email: help@evolvexnext.com
Phone: +6653711118
Address: เลขที่ 236/7 ม.3 ต Srisoonthorn Rd, Thalang District, Phuket 83110, Thailand
We typically respond to privacy inquiries within 48 hours and aim to resolve all concerns within 30 days. For urgent privacy matters, please call us directly.